How do you choose a VoIP provider?
Hosted voice services are nothing new anymore. The technology is more than proven and it is generally accepted within the industry that one day (and that could come quite soon) all calls will be made using VoIP.
As you would expect in a booming market, many service providers have sprung up offering to free you from the restrictions of old PSTN and ISDN lines. These took ages to install and activate, incurred significant monthly fixed costs on the business and could not be moved without a lot of hassle and careful co-ordination. Today, businesses demand flexible, scalable, low-cost voice services that can be set-up in minutes, don’t tie you to a location and reduce costs quite dramatically.
So how then, do you choose a VoIP provider in the UK today? If you are a business, you do what we hope you have always done and turn to your local trusted advisor and supplier of IT and comms solutions. They will, hopefully, have done their homework and established a good working relationship with one or more VoIP providers who can meet all your needs.
From that point, it is simply a matter of picking the right service and set of options for your business. The beauty of VoIP is that it is very easy to turn services, such as number redirection and voice recording, on or off almost at the drop of a hat. It is also very easy to move your office or allow staff to work from home as they can take their direct dial number with them wherever they go. All they need is access to the Internet.
Switch VoIP providers
It is also very easy to switch VoIP providers if you are not happy with the service you are getting; so really, hosted voice is a no-risk option.
If you are a reseller business and you have not yet teamed-up with a VoIP provider, we advise you to take swift action. Customers want hosted VoIP and they want it now! Call us if you want to discuss the options and hear how you can work with VoIP providers to deliver a service of the highest standard to your customers.